All Systems Operational
Frontend Web Application ? Operational
Metrics Ingestion ? Operational
GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
CLI Installer ? Operational
90 days ago
100.0 % uptime
Today
E-mail delivery Operational
90 days ago
100.0 % uptime
Today
Static resources ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
CLI Installer Latency
Fetching
Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 17:12 PST
Update - We have seen a full rollout of our frontend application, and have verified the issue is resolved. Thanks as always for your patience!
Jan 14, 17:12 PST
Monitoring - A fix has been applied and we are in the process of rolling it out to everyone. We will update again once this has fully rolled out, and have confirmed resolution.
Jan 14, 16:32 PST
Update - We have a patch, and are in the process of going through peer review and deploying.
Jan 14, 16:17 PST
Identified - We are currently investigating sporadic failures for the Clients page. This appears to only effect some of our users, and at that, only some of their Graphs and Variants.

We have identified the problem and are working to patch things now.

Please note: We have backfilled this incident to alert users as to when this may have impacted them. This was brought to our attention 21-1-14 later in the day.
Jan 13, 11:30 PST
Jan 13, 2021
Jan 12, 2021

No incidents reported.

Jan 11, 2021
Resolved - The fix deployed appears to have succeeded in resolving this issue. If customers run into additional problems with this, please reach out to support!

Thanks as always for your patience.
Jan 11, 22:03 PST
Monitoring - Our fix has landed in production. We are now monitoring success rates.
Jan 11, 21:50 PST
Update - We have a fix for this deploying. We have also updated this incident to reflect the duration of this incident. Based on our reports, this incident started around 11:55 PST. As such, we are going to refrain from rescheduling reports at this time. We believe receiving what is typically a morning report for most of our users, almost 8 hours later, will be more disrupting than waiting ~24 hours.
Jan 11, 21:49 PST
Identified - We believe a root cause has been identified for this issue. We are attempting a fix now.
Jan 11, 21:29 PST
Investigating - We are currently investigating elevated errors attempting to send scheduled Daily Reports from our system. At this time, we are unconcerned about data loss, as we can still _re-send_ reports, though they will be delayed.

Investigation into a root cause is ongoing.
Jan 11, 11:45 PST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.