{"page":{"id":"01JP7XTY7X5FN8960B9XM5EXHT","name":"Apollo Graph","url":"https://status.apollographql.com/","updated_at":"2026-11-05T19:58:11Z"},"incidents":[{"id":"01M479MRVHMZNCT24DXB6FWVZS","name":"Graph Artifacts Pipeline Facing Issues","status":"resolved","created_at":"2026-10-06T00:26:01Z","updated_at":"2026-10-06T00:45:34Z","resolved_at":"2026-10-06T00:45:34Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01M47ARJJ7ZF1A0P7XQKE4SBTK","body":"Issue with the graph artifacts pipeline has been resolved. No data has been lost during the incident only delayed while we resolved the issue. We apologize for this disruption","created_at":"2026-10-06T00:45:34Z","display_at":"2026-10-06T00:45:34Z","incident_id":"01M479MRVHMZNCT24DXB6FWVZS","status":"resolved","updated_at":"2026-10-06T00:45:34Z"},{"id":"01M47A9RVSMN6GFE8W2RZSZNZW","body":"We've identified an issue with our cloud configuration. We've corrected that and are now seeing recovery","created_at":"2026-10-06T00:37:29Z","display_at":"2026-10-06T00:37:29Z","incident_id":"01M479MRVHMZNCT24DXB6FWVZS","status":"monitoring","updated_at":"2026-10-06T00:37:29Z"},{"id":"01M479MRVHWSFABBKKRMS73EF6","body":"We're seeing issues deploying new graph artifacts builds. We're currently investigating the root cause","created_at":"2026-10-06T00:26:01Z","display_at":"2026-10-06T00:26:01Z","incident_id":"01M479MRVHMZNCT24DXB6FWVZS","status":"investigating","updated_at":"2026-10-06T00:26:01Z"}]},{"id":"01M1ET4B91VZCNHQSSVCRY3F6C","name":"Service Disruptions Due to Google Cloud Platform Issues","status":"resolved","created_at":"2026-09-01T15:41:44Z","updated_at":"2026-09-01T20:18:54Z","resolved_at":"2026-09-01T20:18:54Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01M1F9ZVAWJSRAK15HMD9XVJME","body":"Our third party vendor has confirmed the issue is now resolved, and all Apollo products have recovered.","created_at":"2026-09-01T20:18:54Z","display_at":"2026-09-01T20:18:54Z","incident_id":"01M1ET4B91VZCNHQSSVCRY3F6C","status":"resolved","updated_at":"2026-09-01T20:18:54Z"},{"id":"01M1EZZ5RGA2Y8V76YW0QKZ8MT","body":"Our third party vendor has confirmed the issue was isolated to a portion of the us-central1-b zone; remaining zones in the region were unaffected. Most Apollo products have recovered, and our engineering team is validating the remaining impacted services. We'll continue monitoring closely before marking this incident resolved.","created_at":"2026-09-01T17:23:46Z","display_at":"2026-09-01T17:23:46Z","incident_id":"01M1ET4B91VZCNHQSSVCRY3F6C","status":"monitoring","updated_at":"2026-09-01T17:23:46Z"},{"id":"01M1EZT6Q83JAHEJ6WMS01E3V0","body":"Our third party vendor has confirmed the issue was isolated to a portion of the us-central1-b zone; remaining zones in the region were unaffected. Most Apollo products have recovered, and our engineering team is validating the remaining impacted services. We'll continue monitoring closely before marking this incident resolved.","created_at":"2026-09-01T17:21:03Z","display_at":"2026-09-01T17:21:03Z","incident_id":"01M1ET4B91VZCNHQSSVCRY3F6C","status":"monitoring","updated_at":"2026-09-01T17:21:03Z"},{"id":"01M1EXF0KR9DDDQE3C4HG4JC73","body":"Due to an ongoing outage on Google Cloud Platform (GCP), we're currently experiencing service disruptions across multiple Apollo services. We're actively investigating and will share updates as more information becomes available.","created_at":"2026-09-01T16:39:59Z","display_at":"2026-09-01T16:39:59Z","incident_id":"01M1ET4B91VZCNHQSSVCRY3F6C","status":"identified","updated_at":"2026-09-01T16:39:59Z"},{"id":"01M1ETGV13ZSBWFZWGNR0R67HJ","body":"The AWS Uplink endpoint remains available. GraphOS Routers and Gateways using the default multi-cloud configuration can continue to start up and fetch their configuration during this outage, but new schemas cannot be published.","created_at":"2026-09-01T15:48:34Z","display_at":"2026-09-01T15:48:33Z","incident_id":"01M1ET4B91VZCNHQSSVCRY3F6C","status":"investigating","updated_at":"2026-09-01T15:48:34Z"},{"id":"01M1ET4B91Q4HS6C94CTZYY3GH","body":"Due to an ongoing outage on Google Cloud Platform (GCP), we're currently experiencing service disruptions across multiple Apollo services. We're actively investigating and will share updates as more information becomes available.","created_at":"2026-09-01T15:41:44Z","display_at":"2026-09-01T15:41:44Z","incident_id":"01M1ET4B91VZCNHQSSVCRY3F6C","status":"investigating","updated_at":"2026-09-01T15:41:44Z"}]},{"id":"01M1023TEW66WKJ3PBK7JCP3FA","name":"Organization and user modifications are being incorrectly rate limited","status":"resolved","created_at":"2026-08-26T22:12:39Z","updated_at":"2026-08-26T23:36:51Z","resolved_at":"2026-08-26T23:36:51Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01M106XZXFDPPCGYRFAA70H3FW","body":"The fix has been deployed. These failed operations would have appeared as rate limit errors, but the rate limit was being incorrectly applied. We have made changes to ensure the rate limit works as expected.","created_at":"2026-08-26T23:36:51Z","display_at":"2026-08-26T23:36:51Z","incident_id":"01M1023TEW66WKJ3PBK7JCP3FA","status":"resolved","updated_at":"2026-08-26T23:36:51Z"},{"id":"01M102EZQK8YX393N0WV74H5WS","body":"We are no longer seeing any request failures, but we will continue to monitor until a root cause fix has been deployed.","created_at":"2026-08-26T22:18:45Z","display_at":"2026-08-26T22:18:45Z","incident_id":"01M1023TEW66WKJ3PBK7JCP3FA","status":"monitoring","updated_at":"2026-08-26T22:18:45Z"},{"id":"01M1023TEW973SQHVCFRKH9V4E","body":"Some organization and user modifications (user invites, user permission changes, OAuth changes) are failing intermittently. We are working on a fix.","created_at":"2026-08-26T22:12:39Z","display_at":"2026-08-26T20:42:00Z","incident_id":"01M1023TEW66WKJ3PBK7JCP3FA","status":"identified","updated_at":"2026-08-26T22:20:55Z"}]},{"id":"01KZS3SJ6RV6CD7TTJRZHSB8CD","name":"Registry workflow latency","status":"resolved","created_at":"2026-08-11T19:11:37Z","updated_at":"2026-08-11T23:19:08Z","resolved_at":"2026-08-11T23:19:08Z","impact":"minor","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KZSHYS7A58TK517SXMJDH9C5","body":"The issue has been resolved.","created_at":"2026-08-11T23:19:08Z","display_at":"2026-08-11T23:19:08Z","incident_id":"01KZS3SJ6RV6CD7TTJRZHSB8CD","status":"resolved","updated_at":"2026-08-11T23:19:08Z"},{"id":"01KZS7WVZ2MK7D7E1NRQFTPRH6","body":"The issue has been resolved and we're continuing to monitor.","created_at":"2026-08-11T20:23:20Z","display_at":"2026-08-11T20:23:20Z","incident_id":"01KZS3SJ6RV6CD7TTJRZHSB8CD","status":"monitoring","updated_at":"2026-08-11T20:23:20Z"},{"id":"01KZS3SJ6RJDDHHB709FA3AJZD","body":"Registry service workflow latency has spiked, affecting mulitple internal services serving long-running workflows.","created_at":"2026-08-11T19:11:37Z","display_at":"2026-08-11T19:11:37Z","incident_id":"01KZS3SJ6RV6CD7TTJRZHSB8CD","status":"investigating","updated_at":"2026-08-11T19:11:37Z"}]},{"id":"01KZ8MWW1QD6NAAZ3NBARDKK4K","name":"Embedded Explorer and Embedded Sandbox temporarily down","status":"resolved","created_at":"2026-08-05T09:43:26Z","updated_at":"2026-08-05T10:08:58Z","resolved_at":"2026-08-05T10:08:58Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KZ8PBKVFFD21P5S2C3A6SFJF","body":"The issue has been fixed.","created_at":"2026-08-05T10:08:58Z","display_at":"2026-08-05T10:08:58Z","incident_id":"01KZ8MWW1QD6NAAZ3NBARDKK4K","status":"resolved","updated_at":"2026-08-05T10:08:58Z"},{"id":"01KZ8MWW1QZXGVDS8MGKKXBWMH","body":"Embedded Explorer and Embedded Sandbox are temporarily down. The issue has been identified and a fix is being deployed.","created_at":"2026-08-05T09:43:26Z","display_at":"2026-08-05T09:43:26Z","incident_id":"01KZ8MWW1QD6NAAZ3NBARDKK4K","status":"identified","updated_at":"2026-08-05T09:43:26Z"}]},{"id":"01KX3RN26RJABQ8G87MWPD8NGC","name":"Proposals elevated error rate","status":"resolved","created_at":"2026-07-09T15:41:29Z","updated_at":"2026-07-09T18:09:55Z","resolved_at":"2026-07-09T18:09:55Z","impact":"minor","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KX414W3E1WSD6KPF1TGNK3QC","body":"The error rate for Proposals has returned to normal, no further impact expected.","created_at":"2026-07-09T18:09:55Z","display_at":"2026-07-09T18:09:55Z","incident_id":"01KX3RN26RJABQ8G87MWPD8NGC","status":"resolved","updated_at":"2026-07-09T18:09:55Z"},{"id":"01KX3TYWG6935E3ADH9ERT4DQF","body":"We have applied a fix and have begun to see recovery in our metrics. We will continue to monitor and update the status page once it’s resolved.","created_at":"2026-07-09T16:21:48Z","display_at":"2026-07-09T16:21:48Z","incident_id":"01KX3RN26RJABQ8G87MWPD8NGC","status":"monitoring","updated_at":"2026-07-09T16:21:48Z"},{"id":"01KX3T1TS0W6P6ZQ9G5CBWNBF3","body":"We’ve identified the issue and are working on resolution.","created_at":"2026-07-09T16:05:56Z","display_at":"2026-07-09T16:05:56Z","incident_id":"01KX3RN26RJABQ8G87MWPD8NGC","status":"identified","updated_at":"2026-07-09T16:05:56Z"},{"id":"01KX3SC0JFEK31K2V9ADYGPXZZ","body":"We are still investigating elevated error rates for Proposals. We appreciate your patience.","created_at":"2026-07-09T15:54:01Z","display_at":"2026-07-09T15:54:01Z","incident_id":"01KX3RN26RJABQ8G87MWPD8NGC","status":"investigating","updated_at":"2026-07-09T15:54:01Z"},{"id":"01KX3RN26RHQ61M95225SW7WGY","body":"We’re currently investigating a rise in error rates for our Proposals service.","created_at":"2026-07-09T15:41:29Z","display_at":"2026-07-09T15:41:29Z","incident_id":"01KX3RN26RJABQ8G87MWPD8NGC","status":"investigating","updated_at":"2026-07-09T15:41:29Z"}]},{"id":"01KW63F7XTV5JY2NVAG9TARMEG","name":"Field and coordinate usage metric ingestion","status":"resolved","created_at":"2026-06-28T03:13:19Z","updated_at":"2026-06-28T20:16:19Z","resolved_at":"2026-06-28T20:16:19Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KW7Y0D5WV8KC8FBGFMYCYF9E","body":"The backlock of schema coordinate (object field, input object field, and enum value) metrics has now cleared and there is no more metric ingestion delay. The metrics for input object fields, enum values, and the operation and client breakdown of object fields is inaccurate for June 27 4-5am and 8-9pm, and missing between 5am to 8pm (all times in UTC). All other metrics were not impacted.","created_at":"2026-06-28T20:16:19Z","display_at":"2026-06-28T20:16:19Z","incident_id":"01KW63F7XTV5JY2NVAG9TARMEG","status":"resolved","updated_at":"2026-06-28T20:16:19Z"},{"id":"01KW67BFHZK7H2MEK9YFN52QMJ","body":"The backlog of object field, input object field, and enum value metrics are now being processed but we expect the backlog to take 8-10 hours to be fully processed. For a period of time between 4 am and 9pm on June 27 UTC we expect there to be data loss for input object field and enum value metrics, as well as the client and operation breakdown of object field metrics. No other metrics (operation, trace, etc.) are impacted.","created_at":"2026-06-28T04:21:10Z","display_at":"2026-06-28T04:21:10Z","incident_id":"01KW63F7XTV5JY2NVAG9TARMEG","status":"monitoring","updated_at":"2026-06-28T04:22:07Z"},{"id":"01KW666XMZ0H4MTCHQ1W863DRP","body":"Field and coordinate usage metric ingestion is functional and lag is trending downwards. We estimate 8-10 hours for full recovery.","created_at":"2026-06-28T04:01:12Z","display_at":"2026-06-28T04:01:12Z","incident_id":"01KW63F7XTV5JY2NVAG9TARMEG","status":"monitoring","updated_at":"2026-06-28T04:01:12Z"},{"id":"01KW63F7XT5K2BJGRZF7V675WP","body":"We are investigating suspected data loss for field and coordinate usage metrics for all customers.","created_at":"2026-06-28T03:13:19Z","display_at":"2026-06-28T03:13:19Z","incident_id":"01KW63F7XTV5JY2NVAG9TARMEG","status":"investigating","updated_at":"2026-06-28T03:13:19Z"}]},{"id":"01KV5VGAX7K3DS22ZSBE4W5ZSQ","name":"Delays in metric ingestion","status":"resolved","created_at":"2026-06-15T14:38:25Z","updated_at":"2026-06-15T22:16:12Z","resolved_at":"2026-06-15T22:16:12Z","impact":"minor","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KV6NPJ3FG0WNH1713P2RG59C","body":"The metric ingestion backlog has been fully processed and all metrics have resumed normal ingestion. We do not believe any data was lost as a result of this incident. All metric types should now be operating as expected. Thank you for your patience throughout this incident.","created_at":"2026-06-15T22:16:12Z","display_at":"2026-06-15T22:16:12Z","incident_id":"01KV5VGAX7K3DS22ZSBE4W5ZSQ","status":"resolved","updated_at":"2026-06-15T22:16:12Z"},{"id":"01KV661EYNHY4H77C9M1TFFZT1","body":"We are confidently seeing recovery.  Some metric delay will continue for the next couple hours, though many metric types have already recovered.  We will keep this status page open in Monitoring state and update it when we have eliminated our metric lag.  Thank you again for your patience.","created_at":"2026-06-15T17:42:32Z","display_at":"2026-06-15T17:42:32Z","incident_id":"01KV5VGAX7K3DS22ZSBE4W5ZSQ","status":"monitoring","updated_at":"2026-06-15T17:42:32Z"},{"id":"01KV648PBFQJDJ58Y6SEFF1F6B","body":"We are incrementally applying mitigations which are showing positive results.  We feel we are confidently iterating toward recovery. At this time, no data is believed to be lost and metric backfill will continue with the oldest metrics being populated first, though we currently have a substantial backlog which we will scale to process quickly.  We will update this status page as things continue and we appreciate your patience.","created_at":"2026-06-15T17:11:32Z","display_at":"2026-06-15T17:11:31Z","incident_id":"01KV5VGAX7K3DS22ZSBE4W5ZSQ","status":"identified","updated_at":"2026-06-15T17:11:32Z"},{"id":"01KV616X39SSHJ3488NJM3YRGM","body":"We have identified the cause though customers continue to experience metric ingestion delays while we identify the appropriate mitigation.  Data backfill after remediation is still expected after mitigation is applied.  We appreciate your patience.","created_at":"2026-06-15T16:18:07Z","display_at":"2026-06-15T16:18:07Z","incident_id":"01KV5VGAX7K3DS22ZSBE4W5ZSQ","status":"investigating","updated_at":"2026-06-15T16:18:07Z"},{"id":"01KV5VGAX73GX3WKFHP3V8WM04","body":"We are investigating a case where metric ingestion is delayed for some customers.  There is no loss of data.","created_at":"2026-06-15T14:38:25Z","display_at":"2026-06-15T14:38:25Z","incident_id":"01KV5VGAX7K3DS22ZSBE4W5ZSQ","status":"investigating","updated_at":"2026-06-15T14:38:25Z"}]},{"id":"01KT155KMJ3T4HB9G7AW1ZCKR3","name":"Router Licensing impacting multiple customers","status":"resolved","created_at":"2026-06-01T08:35:25Z","updated_at":"2026-06-01T11:39:54Z","resolved_at":"2026-06-01T11:39:54Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KT1FQDDK9W8EXRQK3BTM8DD1","body":"After extended monitoring, we have confirmed that the issue is resolved.  Post-incident action items will continue after the end of the incident. As with all incidents, we will be conducting an internal post-mortem. We appreciate your patience.","created_at":"2026-06-01T11:39:54Z","display_at":"2026-06-01T11:39:54Z","incident_id":"01KT155KMJ3T4HB9G7AW1ZCKR3","status":"resolved","updated_at":"2026-06-01T11:39:54Z"},{"id":"01KT19P7VMS86JJCH9QK25M2KW","body":"We have seen recovery for about 50 minutes now and we are continuing to monitor the recovery.  If you find that you are impacted by a licensing message on Router startup, please open a ticket with our support team.","created_at":"2026-06-01T09:54:24Z","display_at":"2026-06-01T09:54:24Z","incident_id":"01KT155KMJ3T4HB9G7AW1ZCKR3","status":"monitoring","updated_at":"2026-06-01T09:54:24Z"},{"id":"01KT178WQ1MWMPQ4YNH25A592S","body":"We are continuing to investigate.","created_at":"2026-06-01T09:12:10Z","display_at":"2026-06-01T09:12:10Z","incident_id":"01KT155KMJ3T4HB9G7AW1ZCKR3","status":"investigating","updated_at":"2026-06-01T09:12:10Z"},{"id":"01KT155KMJZWMH3CFCC7AVPK5K","body":"Some Router deployments are experiencing issues coming online due to a message around licensing.  We are investigating.","created_at":"2026-06-01T08:35:25Z","display_at":"2026-06-01T08:35:25Z","incident_id":"01KT155KMJ3T4HB9G7AW1ZCKR3","status":"investigating","updated_at":"2026-06-01T08:35:25Z"}]},{"id":"01KSGB12HV67K6WZ3RAMF48C94","name":"Issue Accessing “Submit a Request” and “My Requests” in Support Portal","status":"resolved","created_at":"2026-05-25T19:50:43Z","updated_at":"2026-05-26T12:58:43Z","resolved_at":"2026-05-26T12:58:43Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KSJ5VCZZ7G8Y13BYVC64FDX5","body":"The issue affecting the visibility of the “Submit a Request” and “My Requests” buttons in the Apollo Support Portal has been resolved.\nPortal functionality has been restored, and users should now be able to access these options normally.\nThank you for your patience while we worked to resolve this issue.","created_at":"2026-05-26T12:58:43Z","display_at":"2026-05-26T12:58:43Z","incident_id":"01KSGB12HV67K6WZ3RAMF48C94","status":"resolved","updated_at":"2026-05-26T12:58:43Z"},{"id":"01KSJ4VCDC8J50AB2KX13S2JEH","body":"We’ve implemented changes to address the issue affecting the visibility of the “Submit a Request” and “My Requests” buttons in the Apollo Support Portal.\nAt this time, the portal appears to be functioning normally, and we are actively monitoring the situation to ensure stability.\nIf you continue experiencing issues, please try refreshing the page or signing out and back into the portal.\nWe’ll continue to monitor closely and provide additional updates if needed.","created_at":"2026-05-26T12:41:13Z","display_at":"2026-05-26T12:41:13Z","incident_id":"01KSGB12HV67K6WZ3RAMF48C94","status":"monitoring","updated_at":"2026-05-26T12:41:13Z"},{"id":"01KSGZFA779BNM8XV6BQWQZSNP","body":"We’re continuing to investigate the issue affecting the visibility of the “Submit a Request” and “My Requests” buttons in the Apollo Support Portal.\nAt this time, we are working with our external provider to identify the root cause and restore normal functionality.","created_at":"2026-05-26T01:48:01Z","display_at":"2026-05-26T01:48:01Z","incident_id":"01KSGB12HV67K6WZ3RAMF48C94","status":"investigating","updated_at":"2026-05-26T01:48:01Z"},{"id":"01KSGB12HV909G5743CSAX5F13","body":"We’re currently investigating an issue where the “Submit a Request” and “My Requests” buttons are not appearing properly in the Apollo Support Portal.\nAs a temporary workaround, tickets can still be created and accessed through the “Submit a Request” button available in the header of the portal.","created_at":"2026-05-25T19:50:43Z","display_at":"2026-05-25T19:50:43Z","incident_id":"01KSGB12HV67K6WZ3RAMF48C94","status":"investigating","updated_at":"2026-05-25T19:50:43Z"}]},{"id":"01KQ717D0CQD3BFW10MT9FZD20","name":"Support ticket creation unavailable from Studio UI","status":"resolved","created_at":"2026-04-27T08:34:51Z","updated_at":"2026-04-27T10:29:10Z","resolved_at":"2026-04-27T10:29:10Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KQ77RQDB1651WSGH3Q3CSNVJ","body":"We have observed sustained restored functionality in our  Studio-initiated support ticket form and are marking this as fully resolved.","created_at":"2026-04-27T10:29:10Z","display_at":"2026-04-27T10:29:10Z","incident_id":"01KQ717D0CQD3BFW10MT9FZD20","status":"resolved","updated_at":"2026-04-27T10:29:10Z"},{"id":"01KQ740RJQQQ0D9ZMMVHH6V0VX","body":"Support ticket opening functionality has been restored to Studio’s “Contact Support” functionality in the UI.  We have mitigated the failures and will monitor before marking as resolved.","created_at":"2026-04-27T09:23:39Z","display_at":"2026-04-27T08:48:00Z","incident_id":"01KQ717D0CQD3BFW10MT9FZD20","status":"monitoring","updated_at":"2026-04-27T09:34:45Z"},{"id":"01KQ717D0C19KS4Z8STNYH0AS0","body":"Opening a ticket using the Contact Support button on the [studio.apollographql.com](http://studio.apollographql.com \"studio.apollographql.com\") site itself is currently failing.  Support tickets can still be created through our [support.apollographql.com](http://support.apollographql.com \"support.apollographql.com\") portal, or via our `support@` email address on the `apollographql.com` domain.","created_at":"2026-04-27T08:34:51Z","display_at":"2026-04-27T08:34:51Z","incident_id":"01KQ717D0CQD3BFW10MT9FZD20","status":"investigating","updated_at":"2026-04-27T08:34:51Z"}]},{"id":"01KQ0FBZH4W63KGYAQSAW4N1PH","name":"Studio Performance Deteriorated","status":"resolved","created_at":"2026-04-24T19:27:20Z","updated_at":"2026-04-24T20:53:27Z","resolved_at":"2026-04-24T20:53:27Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KQ0M9NF5XTE3M8NJKYCPRP0H","body":"We have resolved the issue. Customers should see full functionality.","created_at":"2026-04-24T20:53:27Z","display_at":"2026-04-24T20:53:27Z","incident_id":"01KQ0FBZH4W63KGYAQSAW4N1PH","status":"resolved","updated_at":"2026-04-24T20:53:27Z"},{"id":"01KQ0M352TRRHZS8Y0ZT14340M","body":"We confirmed with internal testing that our fix is working as expected, and customers should be seeing recovery. We're continuing to monitor to confirm.","created_at":"2026-04-24T20:49:53Z","display_at":"2026-04-24T20:49:53Z","incident_id":"01KQ0FBZH4W63KGYAQSAW4N1PH","status":"monitoring","updated_at":"2026-04-24T20:49:53Z"},{"id":"01KQ0K5C56BYBY9TXDB0KDVJJT","body":"We have identified a possible root cause, and we are testing changes to confirm","created_at":"2026-04-24T20:33:38Z","display_at":"2026-04-24T20:33:37Z","incident_id":"01KQ0FBZH4W63KGYAQSAW4N1PH","status":"identified","updated_at":"2026-04-24T20:33:38Z"},{"id":"01KQ0HSKBQDCGJEH5HMZ4NSFP3","body":"We're continuing to investigate to find the root cause and resolve the issue","created_at":"2026-04-24T20:09:43Z","display_at":"2026-04-24T20:09:43Z","incident_id":"01KQ0FBZH4W63KGYAQSAW4N1PH","status":"investigating","updated_at":"2026-04-24T20:09:43Z"},{"id":"01KQ0FBZH4QVBGBE5RSGQW46GM","body":"We're seeing issues with StudioUI and are investigating to find the root cause","created_at":"2026-04-24T19:27:20Z","display_at":"2026-04-24T19:27:20Z","incident_id":"01KQ0FBZH4W63KGYAQSAW4N1PH","status":"investigating","updated_at":"2026-04-24T19:27:20Z"}]},{"id":"01KPRG2N19YY24QCBYESX9EF27","name":"Platform availability for Studio SSO users","status":"resolved","created_at":"2026-04-21T17:05:47Z","updated_at":"2026-04-21T17:47:38Z","resolved_at":"2026-04-21T17:47:38Z","impact":"critical","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KPRJF94P1QR723X75EWBBVD9","body":"SSO login is now fixed.","created_at":"2026-04-21T17:47:38Z","display_at":"2026-04-21T17:47:38Z","incident_id":"01KPRG2N19YY24QCBYESX9EF27","status":"resolved","updated_at":"2026-04-21T17:47:38Z"},{"id":"01KPRGXK5J82CKFY6TFNVSJGE9","body":"We have restored functionality to impacted users SSO access and are monitoring.","created_at":"2026-04-21T17:20:30Z","display_at":"2026-04-21T17:20:30Z","incident_id":"01KPRG2N19YY24QCBYESX9EF27","status":"monitoring","updated_at":"2026-04-21T17:20:30Z"},{"id":"01KPRG2N19FFJY5XPRTXEJMV49","body":"We’re investigating the availability of our platform after a recent deploy.","created_at":"2026-04-21T17:05:47Z","display_at":"2026-04-21T17:05:47Z","incident_id":"01KPRG2N19YY24QCBYESX9EF27","status":"investigating","updated_at":"2026-04-21T17:05:47Z"}]},{"id":"01KPB55RTD2TTR6JZEV21RKHDD","name":"Schema proposal diff views returning errors","status":"resolved","created_at":"2026-04-16T12:45:07Z","updated_at":"2026-04-16T15:43:07Z","resolved_at":"2026-04-16T15:43:07Z","impact":"minor","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KPBFBPAKSKFNSF7Z0PN8VYTD","body":"Proposals errors have been clear for ~2 hours since the rollback reached prod.  Marking resolved.","created_at":"2026-04-16T15:43:07Z","display_at":"2026-04-16T15:43:07Z","incident_id":"01KPB55RTD2TTR6JZEV21RKHDD","status":"resolved","updated_at":"2026-04-16T15:43:07Z"},{"id":"01KPB7JQQ0QPWYFNTAQ77327ZB","body":"We have identified the root cause of the failures affecting the Changes and References tabs in Schema Proposals.  A fix has been deployed and we continue to monitor and investigate.","created_at":"2026-04-16T13:27:09Z","display_at":"2026-04-16T13:27:09Z","incident_id":"01KPB55RTD2TTR6JZEV21RKHDD","status":"monitoring","updated_at":"2026-04-16T13:27:09Z"},{"id":"01KPB55RTDFFGZB2PJ1MFXPBE2","body":"We are aware of an issue affecting GraphOS Studio where users may encounter errors when attempting to view the Changes or Schema Reference tabs within graph proposal.\n\nWe are investigating and will give an update soon.","created_at":"2026-04-16T12:45:07Z","display_at":"2026-04-16T12:45:07Z","incident_id":"01KPB55RTD2TTR6JZEV21RKHDD","status":"investigating","updated_at":"2026-04-16T12:45:07Z"}]},{"id":"01KN1B0HWTK8E2DV4NTEH0SMBA","name":"Transactional email delays","status":"resolved","created_at":"2026-03-31T06:59:02Z","updated_at":"2026-03-31T07:39:56Z","resolved_at":"2026-03-31T07:39:56Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KN1DBEGG4RSWXK6HSTN76D09","body":"Retries of delayed transaction emails have been successful.  If you have not received an email you were expecting for account reasons, we suggest retrying the workflow which triggered the email.","created_at":"2026-03-31T07:39:56Z","display_at":"2026-03-31T07:39:56Z","incident_id":"01KN1B0HWTK8E2DV4NTEH0SMBA","status":"resolved","updated_at":"2026-03-31T07:39:56Z"},{"id":"01KN1CJZTPNRWSG5XFZMJ7EC46","body":"We’ve identified the root cause of the delays, applied mitigations and recent delivery attempts are succeeding.  Some previously attempted deliveries may take time to be retried. ","created_at":"2026-03-31T07:26:34Z","display_at":"2026-03-31T07:26:34Z","incident_id":"01KN1B0HWTK8E2DV4NTEH0SMBA","status":"monitoring","updated_at":"2026-03-31T07:26:34Z"},{"id":"01KN1B0HWTN2CR3X97N7ZPVHEG","body":"We’re monitoring an interruption in the transmission of transactional emails (e.g., email verification, welcome emails, proposals approvals).  We are investigating.","created_at":"2026-03-31T06:59:02Z","display_at":"2026-03-31T06:59:02Z","incident_id":"01KN1B0HWTK8E2DV4NTEH0SMBA","status":"investigating","updated_at":"2026-03-31T06:59:02Z"}]},{"id":"01KH87ABHY4ZHFXVKD0H6DZQGP","name":"Delays with GraphOS metrics availability and slow loading times for insights pages","status":"resolved","created_at":"2026-02-12T06:06:22Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2026-02-10T16:00:00Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KH87ABHYTXSJJXMMKG7CX2TG","body":"We've identified an issue where our metrics ingestion pipeline was falling behind for several hours.  Systems have now fully recovered and no data was lost, however some customers may have experienced delays viewing insights data in Studio and / or slower page load times during this event.  Apologies for the interruption.","created_at":"2026-02-12T06:06:22Z","display_at":"2026-02-10T16:00:00Z","incident_id":"01KH87ABHY4ZHFXVKD0H6DZQGP","status":"resolved","updated_at":"2026-03-09T20:05:25Z"}]},{"id":"01KAKSFGSFJPVBPM39Z1YHC9F7","name":"Degredaded performance across several Apollo GraphOS services","status":"resolved","created_at":"2025-11-21T18:05:32Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-11-21T21:25:39Z","impact":"minor","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KAM76CT9GYPCMAKW9YCS184Q","body":"The issue has been resolved.","created_at":"2025-11-21T22:05:13Z","display_at":"2025-11-21T21:25:39Z","incident_id":"01KAKSFGSFJPVBPM39Z1YHC9F7","status":"resolved","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KAM3RK2TV8J24CR67TR0RXM4","body":"We've implemented a fix and are monitoring the system.","created_at":"2025-11-21T21:05:15Z","display_at":"2025-11-21T20:44:42Z","incident_id":"01KAKSFGSFJPVBPM39Z1YHC9F7","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KAM0CYA1J1ZWZX14Q653HG6G","body":"We're continuing to investigate the root cause of the issue. Some customers are reporting significant improvements in performance.","created_at":"2025-11-21T20:06:27Z","display_at":"2025-11-21T19:55:10Z","incident_id":"01KAKSFGSFJPVBPM39Z1YHC9F7","status":"investigating","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KAKWZ2YDN8JZ153QQVXVHZD7","body":"We're still investigating the root cause. We're seeing some recovery, but not to full recovery","created_at":"2025-11-21T19:06:28Z","display_at":"2025-11-21T19:01:10Z","incident_id":"01KAKSFGSFJPVBPM39Z1YHC9F7","status":"investigating","updated_at":"2026-03-09T20:05:25Z"},{"id":"01KAKSFGSFZ4NZSDW1PEN9DXNS","body":"Platform API is also seeing degraded performance, which we are investigating","created_at":"2025-11-21T18:05:32Z","display_at":"2025-11-21T17:56:52Z","incident_id":"01KAKSFGSFJPVBPM39Z1YHC9F7","status":"investigating","updated_at":"2026-03-09T20:05:25Z"},{"id":"01KAKSFGSFNEQP4KFVR4RX3XR1","body":"We're seeing increases in latency across a few different Apollo services. You may be seeing latency issues with proposals, checks, and studio.","created_at":"2025-11-21T18:05:32Z","display_at":"2025-11-21T17:51:57Z","incident_id":"01KAKSFGSFJPVBPM39Z1YHC9F7","status":"investigating","updated_at":"2026-03-09T20:05:25Z"}]},{"id":"01KAC5R6SPQJ2DCP9W0TZ4APRE","name":"Schema Publishing Encountering Issues","status":"resolved","created_at":"2025-11-18T19:06:04Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-11-18T17:30:00Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KAC5R6SP39G3RHRYGWNDARWA","body":"There was a period of degraded performance on schema publishing. The root cause has been identified and service restored.","created_at":"2025-11-18T19:06:04Z","display_at":"2025-11-18T17:30:00Z","incident_id":"01KAC5R6SPQJ2DCP9W0TZ4APRE","status":"resolved","updated_at":"2026-03-09T20:05:26Z"}]},{"id":"01KABH3TXYK38J13MDYF97K5MF","name":"Elevated Error Rates for Cloud Routers and Studio UI","status":"resolved","created_at":"2025-11-18T13:05:25Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-11-18T15:38:24Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KABSW06XXXP0PAVNR8JZ7H26","body":"We are marking this incident resolved on the Apollo side.\n\nFor any continuing matters, please consult our support portal: https://support.apollographql.com/","created_at":"2025-11-18T15:38:25Z","display_at":"2025-11-18T15:38:24Z","incident_id":"01KABH3TXYK38J13MDYF97K5MF","status":"resolved","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KABQSRY20PG00KRY23Z9QH3Z","body":"The upstream provider has indicated recovery on their status page (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).\n\nAt the same time, we have seen our own monitors return to non-triggered states.  We will continue to monitor for the next 15 minutes and then declare this Resolved.\n\nWhile Cloud Routers were impacted throughout the incident, the Studio UI impact was during two distinct periods: Nov 18 11:52 am – Nov 18, 12:10 pm UTC (18 minutes) and again from Nov 18, 12:51 pm – Nov 18, 1:09 pm UTC (another 18 minutes).  Studio UI was otherwise available in times outside of that range.","created_at":"2025-11-18T15:02:15Z","display_at":"2025-11-18T15:02:15Z","incident_id":"01KABH3TXYK38J13MDYF97K5MF","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KABPSXYN7X6K0A03DRXRFBX0","body":"At this time, our monitors indicate that only Cloud Routers hosted on Apollo infrastructure are impacted as a result of an upstream service provider incident.\n\nStudio UI has already recovered. Beyond these two impacted services, there has been no impact to APIs (including Uplink).","created_at":"2025-11-18T14:44:52Z","display_at":"2025-11-18T14:44:51Z","incident_id":"01KABH3TXYK38J13MDYF97K5MF","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KABMK61Q8AAAMPHH2HPKPAP1","body":"We're continuing the monitor the affected services while the upstream provider remediates the issue.","created_at":"2025-11-18T14:06:14Z","display_at":"2025-11-18T13:33:29Z","incident_id":"01KABH3TXYK38J13MDYF97K5MF","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KABMK61QC91HEQVR2GXBC0AC","body":"Our DNS provider has provided an update:\n\n\"The issue has been identified and a fix is being implemented.\"\n\nWe will be monitoring for recovery of our systems.","created_at":"2025-11-18T14:06:14Z","display_at":"2025-11-18T13:15:23Z","incident_id":"01KABH3TXYK38J13MDYF97K5MF","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01KABH3TXYHYGKBBT4B6WM5BNJ","body":"We're experiencing elevates error rates due to an upstream DNS provider major incident.","created_at":"2025-11-18T13:05:25Z","display_at":"2025-11-18T12:48:15Z","incident_id":"01KABH3TXYK38J13MDYF97K5MF","status":"investigating","updated_at":"2026-03-09T20:05:26Z"}]},{"id":"01KABH3V925G0974X200VMWB6F","name":"Cloud Router elevated error rates","status":"resolved","created_at":"2025-11-18T13:05:25Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-11-18T12:30:00Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01KABH3V92D1ZAY1F5V8P4SF0P","body":"Cloud Routers are experiencing elevated errors due to an upstream external provider incident.","created_at":"2025-11-18T13:05:25Z","display_at":"2025-11-18T12:30:00Z","incident_id":"01KABH3V925G0974X200VMWB6F","status":"resolved","updated_at":"2026-03-09T20:05:26Z"}]},{"id":"01K9A5D33E18Y39MKWDGSD696E","name":"Federation version minor version build failures","status":"resolved","created_at":"2025-11-05T14:05:49Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-11-05T15:12:28Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01K9AC9PHGCW9NYFK7P8KCN24A","body":"We've confirmed that the issue with federation versions 2.9, 2.10, and 2.11 is resolved.","created_at":"2025-11-05T16:06:18Z","display_at":"2025-11-05T15:12:28Z","incident_id":"01K9A5D33E18Y39MKWDGSD696E","status":"resolved","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K9A8TYGV92ZS5D1NDMK21664","body":"We've rolled back federation version 2.9 to its previous minor version, which should resolve the issue for that federation version. We're still working on confirming that the issue is completely resolved.","created_at":"2025-11-05T15:05:49Z","display_at":"2025-11-05T14:53:25Z","incident_id":"01K9A5D33E18Y39MKWDGSD696E","status":"investigating","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K9A5D33EGW44V8AKF2YFSZX2","body":"We've rolled back federation versions 2.10 and 2.11 to the previous minor version, which should resolve the issue for those federation versions. We're continuing to investigate potential issues with federation version 2.9.","created_at":"2025-11-05T14:05:49Z","display_at":"2025-11-05T13:57:04Z","incident_id":"01K9A5D33E18Y39MKWDGSD696E","status":"investigating","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K9A5D33EFSTP27994P9FY230","body":"We’re investigating a potential issue with at minimum Federation versions 2.9, 2.10 and 2.11 that causes builds to fail.","created_at":"2025-11-05T14:05:49Z","display_at":"2025-11-05T13:40:49Z","incident_id":"01K9A5D33E18Y39MKWDGSD696E","status":"investigating","updated_at":"2026-03-09T20:05:26Z"}]},{"id":"01K818SYSDHB167J1SN5ZJ5HJ6","name":"AWS us-east-1 Outage Impacting Apollo Services","status":"resolved","created_at":"2025-10-20T16:56:25Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-10-21T10:00:48Z","impact":"minor","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01K833P2JJ7F01M2CJ1PXMK30K","body":"We will mark this as resolved as issues impacting our service have been resolved either through mitigation or upstream provider resolution. While some of our dependent services have indicated there is on-going stabilization of their own systems (following on the AWS us-east-1 disruptions yesterday) any unresolved items have NO impact to our offerings.  In the event that we have new findings or degradations, we will open a new incident.\n\nThank you for your patience while we adapted toward changing circumstances following on yesterday's events, and thank you to teams across the industry who worked (or may still be working) tirelessly toward recovery.","created_at":"2025-10-21T10:05:24Z","display_at":"2025-10-21T10:00:48Z","incident_id":"01K818SYSDHB167J1SN5ZJ5HJ6","status":"resolved","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K830BCZP4JE22K91W4SRWFK5","body":"Systems remain stable and operational on our side, though we are still monitoring dependent software closely before we mark this resolved.  We will post another update within 60 minutes.","created_at":"2025-10-21T09:07:08Z","display_at":"2025-10-21T08:39:24Z","incident_id":"01K818SYSDHB167J1SN5ZJ5HJ6","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K82NZ2EXXK1Z50C6TA17CHTE","body":"All systems appear operational but some of our 3rd party dependencies have not fully recovered.  Will continue to monitor.","created_at":"2025-10-21T06:05:38Z","display_at":"2025-10-21T05:27:58Z","incident_id":"01K818SYSDHB167J1SN5ZJ5HJ6","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K821BD2C84S3NG74B1GR6RAM","body":"We are continuing to monitor for any further issues.","created_at":"2025-10-21T00:05:22Z","display_at":"2025-10-20T23:13:53Z","incident_id":"01K818SYSDHB167J1SN5ZJ5HJ6","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K81TGN0JX0RARVYN05QZJE0M","body":"We are continuing to monitor for any further issues.","created_at":"2025-10-20T22:05:54Z","display_at":"2025-10-20T21:59:01Z","incident_id":"01K818SYSDHB167J1SN5ZJ5HJ6","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K81925X98SMYBQ412RH57F32","body":"Apollo Products hosted in AWS may be running into performance issues as problems at the Cloud Hosting Provider are remediated. \n\nPlease use the \"contact support\" button in Studio if you require further bespoke assistance from Apollo.","created_at":"2025-10-20T17:00:54Z","display_at":"2025-10-20T17:00:53Z","incident_id":"01K818SYSDHB167J1SN5ZJ5HJ6","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K818SYSDFGEPRV444F07RJBD","body":"AWS has reported continued degradation after initial signs of recovery. We are seeing some minor impacts to the AWS Uplink service, which we are continuing to monitor.\n\nAs we've previously stated we recommend customers to allowlist AWS and GCP Uplink endpoints which Apollo provides. Allowlisting both endpoints will allow seamless fallback if one is having issues. We have not seen any impact to GCP Uplink. \n\nThanks for your patience during the matter and thank you for the AWS teams working toward full recovery.","created_at":"2025-10-20T16:56:25Z","display_at":"2025-10-20T16:56:23Z","incident_id":"01K818SYSDHB167J1SN5ZJ5HJ6","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"}]},{"id":"01K81Q37NEB3XKXVD4XY4057CV","name":"Schema Publishing Encountering Issues","status":"resolved","created_at":"2025-10-20T21:06:09Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-10-21T05:26:55Z","impact":"minor","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01K82NZ2BPQVWZ7GKNYCWBMVTH","body":"No schema publishing or checks issues have been observed for couple of hours now.  We are continuing to monitor our services in relation to the AWS outage today on the other open incident.","created_at":"2025-10-21T06:05:38Z","display_at":"2025-10-21T05:26:55Z","incident_id":"01K81Q37NEB3XKXVD4XY4057CV","status":"resolved","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K81TGMXEGCVY5MR2M79AH9KF","body":"We've identified the root cause of the issue as a third party dependency of Apollo attempting to recover from the AWS outage that has impacted many. The third party is working on remediating the issue and we are continuing to monitor.","created_at":"2025-10-20T22:05:54Z","display_at":"2025-10-20T21:17:27Z","incident_id":"01K81Q37NEB3XKXVD4XY4057CV","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K81Q37NEBPCZBFV34ZCE5F3W","body":"We're investigating issues in the schema publishing pipeline. There is degraded performance right now. We are investigating the root cause.","created_at":"2025-10-20T21:06:09Z","display_at":"2025-10-20T20:42:24Z","incident_id":"01K81Q37NEB3XKXVD4XY4057CV","status":"investigating","updated_at":"2026-03-09T20:05:26Z"}]},{"id":"01K80AYHNEMTBSJTE768919S3K","name":"AWS us-east-1 Outage Impacting Multiple Apollo Services","status":"resolved","created_at":"2025-10-20T08:14:38Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-10-20T10:39:12Z","impact":"major","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01K80MSQ1YRH0S1K6Y4H6J00NA","body":"As a result of the AWS us-east-1 system recovery, our own systems have also recovered, including AWS Uplink and AWS-hosted Cloud Routers.  At this time we will mark this issue as Resolved, though we will continue to monitor for any possible reoccurrence.\n\nAs noted in a previous update, the default configuration for Apollo Router and Apollo Gateway deployments is to roam between Google Cloud Platform (GCP) and Amazon Web Services (AWS) endpoints in the event that one or the other is available.  If you have changed your configuration to rely on merely one provider, we recommend considering a configuration with fallback redundancy.  Please contact support if you need assistance with this configuration.\n\nAdditionally, our support systems have recovered and we believe any issues opened during the AWS incident have been received by our support teams.  If you believe your issue has not been received, please feel free to reach out to our support team again.","created_at":"2025-10-20T11:06:45Z","display_at":"2025-10-20T10:39:12Z","incident_id":"01K80AYHNEMTBSJTE768919S3K","status":"resolved","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K80GEKGAB0S7KCDZVVH3J6ZY","body":"AWS is reporting signs of recovery on their status page and we are seeing recovery in several of our triggered monitors for systems which rely on AWS, however, we continue to monitor the overall situation as AWS processes a backlog of events in us-east-1.\n\nAs noted in the previous update, on-premise/self-hosted routers would only be impacted if their default configuration to roam between AWS and GCP has been changed to only rely on AWS. \n\nAnecdotally, we are seeing various non-Apollo systems regain previously unavailable functionality.\n\nAWS has suggested additional updates will occur within the next 30 minutes and we will update our own system statuses when we are confident they are fully recovered.\n\nThanks for your patience during the matter and thank you for the AWS teams working toward full recovery.","created_at":"2025-10-20T09:50:47Z","display_at":"2025-10-20T09:50:46Z","incident_id":"01K80AYHNEMTBSJTE768919S3K","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K80AYHNE1C49MV2MVJWPSXYM","body":"Outage in AWS us-east-1 is impacting multiple Apollo products including Uplink (AWS), Cloud Routers and customer's ability to open supports tickets. \n\nBy default Routers are configured to use GCP and AWS for Uplink, however if you have configured your router to use AWS exclusively there may be delays in schema updates, persisted queries manifests or the ability to bring new routers online, until the AWS outage is resolved.\n\nAWS Outage Link: https://health.aws.amazon.com/health/status","created_at":"2025-10-20T08:14:38Z","display_at":"2025-10-20T08:14:36Z","incident_id":"01K80AYHNEMTBSJTE768919S3K","status":"investigating","updated_at":"2026-03-09T20:05:26Z"}]},{"id":"01K5BNMD9DHDTCFBKCN93JE405","name":"Schema proposal changes are unable to be saved","status":"resolved","created_at":"2025-09-17T11:05:53Z","updated_at":"2026-03-12T18:29:39Z","resolved_at":"2025-09-17T11:52:11Z","impact":"none","page_id":"01JP7XTY7X5FN8960B9XM5EXHT","incident_updates":[{"id":"01K5BS1CFGYVXHP2N1EZH833WY","body":"This incident has been resolved.","created_at":"2025-09-17T12:05:24Z","display_at":"2025-09-17T11:52:11Z","incident_id":"01K5BNMD9DHDTCFBKCN93JE405","status":"resolved","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K5BS1CFGQEB9MQTA18GMK982","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-09-17T12:05:24Z","display_at":"2025-09-17T11:22:11Z","incident_id":"01K5BNMD9DHDTCFBKCN93JE405","status":"monitoring","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K5BNMD9DC5H3N78AD1DQB57C","body":"A change to proposal permissions has blocked proposal revisions from being saved. We are in the process of reverting this change.","created_at":"2025-09-17T11:05:53Z","display_at":"2025-09-17T10:53:15Z","incident_id":"01K5BNMD9DHDTCFBKCN93JE405","status":"identified","updated_at":"2026-03-09T20:05:26Z"},{"id":"01K5BNMD9D6T60FBSBD28W08CF","body":"We are currently investigating this issue.","created_at":"2025-09-17T11:05:53Z","display_at":"2025-09-17T10:50:51Z","incident_id":"01K5BNMD9DHDTCFBKCN93JE405","status":"investigating","updated_at":"2026-03-09T20:05:26Z"}]}]}