Upstream vendor networking outage is preventing GraphOS serverless routers from being created and from receiving traffic

Incident Report for Apollo Graph, Inc.

Resolved

This incident has been resolved.
Posted Nov 14, 2023 - 03:04 UTC

Update

The upstream vendor is reporting a full recovery and it appears that GraphOS serverless cloud routers are operating normally.
Posted Nov 14, 2023 - 03:04 UTC

Monitoring

The upstream vendor is reporting recovery for some hosts and we're starting to see recovery for some severless cloud routers.
Posted Nov 14, 2023 - 02:39 UTC

Investigating

The upstream vendor has identified the issue and is working to fix it. GraphOS Dedicated cloud routers are unaffected.
Posted Nov 14, 2023 - 02:28 UTC
This incident affected: Cloud Routing.