Cloud Router Provisioning Interruption

Incident Report for Apollo Graph, Inc.

Resolved

Services are fully operational. All creation and updates of Cloud Routers are working as expected. Thank you for your patience.
Posted Jun 08, 2023 - 16:03 UTC

Monitoring

Our upstream provider has stabilized again. Creating and updating Cloud Routers should be functioning normally, but we are actively monitoring the situation to ensure safe and reliable use of our services.
Posted Jun 08, 2023 - 15:45 UTC

Identified

We are seeing again partial interruptions from our upstream hosting provider affecting the creation and update of Cloud Routers. Provisioned Cloud Routers are still stable and serving traffic as usual. Endpoint availability is also not affected by this issue. Thank you for your patience.
Posted Jun 08, 2023 - 15:31 UTC

Monitoring

Our upstream provider has stabilized. Creating and updating Cloud Routers should be functioning normally, but we are actively monitoring the situation to ensure safe and reliable use of our services.
Posted Jun 08, 2023 - 14:21 UTC

Update

We continue to experience issues with the creation and update of Cloud Routers due to an upstream hosting provider interruption. The upstream provider has currently investigating the issue and we will provide updates as soon as the service is stable. Thank you for your patience.
Posted Jun 08, 2023 - 13:53 UTC

Update

We are continuing to monitor the situation.
Posted Jun 08, 2023 - 12:20 UTC

Identified

We are experiencing issues with the creation and updates of Cloud Routers due to an upstream hosting provider interruption. Provisioned Cloud Routers are currently stable and serving traffic as usual. Endpoint availability is also not affected by this issue. Our team is closely monitoring the situation, and we will provide updates as soon as the service is stable. Thank you for your patience.
Posted Jun 08, 2023 - 12:17 UTC
This incident affected: Cloud Routing.