Metrics degraded

Incident Report for Apollo Graph, Inc.

Resolved

This incident has been resolved.
Posted Apr 11, 2024 - 05:31 UTC

Update

We are making progress on resolving the latency in field metrics and all other issues have been resolved.
Posted Apr 11, 2024 - 02:30 UTC

Monitoring

We are continuing to work through the latency in field metrics and we will keep monitoring the recovery.
Posted Apr 10, 2024 - 22:51 UTC

Update

We are still experiencing latency in field metrics but other metric latencies have recovered. We expect complete recovery to take several more hours.
Posted Apr 10, 2024 - 22:32 UTC

Identified

We have identified the issue and are beginning to recover. No data has been lost but we expect complete recovery to take several more hours.
Posted Apr 10, 2024 - 21:44 UTC

Update

We are continuing to investigate this issue.
Posted Apr 10, 2024 - 20:57 UTC

Update

We are continuing to investigate this issue.
Posted Apr 10, 2024 - 20:14 UTC

Investigating

We are currently investigating an issue with loading metrics in Studio.
Posted Apr 10, 2024 - 19:51 UTC
This incident affected: Metrics Ingestion, Schema Checks, and Studio Metrics Dashboard.