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Incident Report for Apollo Graph, Inc.

Resolved

This incident has been resolved.

Posted Dec 28, 2020 - 22:02 UTC

Monitoring

We have rolled back recent changes and the service has fully recovered. We are investigating for possible regressions and actively monitoring.

Posted Dec 28, 2020 - 21:11 UTC

Investigating

The service is still experiencing difficulties, we are actively investigating.

Posted Dec 28, 2020 - 21:04 UTC

Monitoring

The ingestion service was recovered; data is only partially available for the period where it was affected, which started at 12:17 San Francisco / 20:17 UTC; data reingestion is catching up but will not be complete.

Posted Dec 28, 2020 - 20:53 UTC

Investigating

We are currently investigating this issue.

Posted Dec 28, 2020 - 20:44 UTC

This incident affected: Metrics Ingestion.