Resolved -
We will mark this as resolved as issues impacting our service have been resolved either through mitigation or upstream provider resolution. While some of our dependent services have indicated there is on-going stabilization of their own systems (following on the AWS us-east-1 disruptions yesterday) any unresolved items have NO impact to our offerings. In the event that we have new findings or degradations, we will open a new incident.
Thank you for your patience while we adapted toward changing circumstances following on yesterday's events, and thank you to teams across the industry who worked (or may still be working) tirelessly toward recovery.
Oct 21, 10:00 UTC
Update -
Systems remain stable and operational on our side, though we are still monitoring dependent software closely before we mark this resolved. We will post another update within 60 minutes.
Oct 21, 08:39 UTC
Update -
All systems appear operational but some of our 3rd party dependencies have not fully recovered. Will continue to monitor.
Oct 21, 05:27 UTC
Update -
We are continuing to monitor for any further issues.
Oct 20, 23:13 UTC
Update -
We are continuing to monitor for any further issues.
Oct 20, 21:59 UTC
Update -
Apollo Products hosted in AWS may be running into performance issues as problems at the Cloud Hosting Provider are remediated.
Please use the "contact support" button in Studio if you require further bespoke assistance from Apollo.
Oct 20, 17:00 UTC
Monitoring -
AWS has reported continued degradation after initial signs of recovery. We are seeing some minor impacts to the AWS Uplink service, which we are continuing to monitor.
As we've previously stated we recommend customers to allowlist AWS and GCP Uplink endpoints which Apollo provides. Allowlisting both endpoints will allow seamless fallback if one is having issues. We have not seen any impact to GCP Uplink.
Thanks for your patience during the matter and thank you for the AWS teams working toward full recovery.
Oct 20, 16:56 UTC